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FAQs

Please let us know if you have any further questions. We are always happy to talk with you!


Q. Why the name Cedar Lake Teas?
The company was named after a local lake called Cedar Lake. The original owner lived on the lake and started his business at his kitchen table. 

Q. How long has Cedar Lake Teas been in business? 
Cedar Lake Teas began in January of 2016, after purchasing the company from the original owner who started it in 2012 under the name Cedar Lake Reflections.

Q. Are Cedar Lake Teas organic? 
YES! All of our teas and ingredients are certified organic by MOSA. We are committed to sourcing only premium quality organic teas and ingredients that are also non-gmo. In addition, our teas go through a Certificate of Analysis to ensure that they meet our high quality standards. 

Q. Are Cedar Lake Teas clean teas? 
Our teas gluten free, allergen free and Vegan. We do not process anything in our facility with gluten. We do not add any flavorings, artificial ingredients, sweeteners, colors or nuts to our teas. There are also no pesticides in our teas.

Q. How long will it take to receive my online order? 
We process orders usually on the same business day they are received. Your order should arrive within 3-5 business days for the date it was processed.

Q. Do you offer tea bags and loose teas?
Absolutely. All of our teas can be purchased in tea bags or as loose teas.

Q. Does Cedar Lake Teas have a storefront? 
We do! We are located in the Historic Creamery Building in downtown New Richmond in the lower level. Stop in during regular business hours or give us a call to place your order and we will have it ready for pickup within an hour.|

Q. How long do your teas stay fresh?
We like to say use within 2 years of purchase if kept in a cool, dark place. Do not store teas in glass bottles unless they are kept in a cupboard or pantry as light can cause the teas to age.

Q.  Do you support any causes?
YES! We support our community through donations of our time, money and our products. Each year we give a portion of our proceeds to support The Happy Kids Backpack Program which supplies backpacks to 72 families of school aged children in need of supplimental food to get them through the weekends.  https://www.5loavesfoodandclothing.org/backpack-program
 

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